Reference

Privacy Policy for Your Account

Q: Can you ask for a copy of your account data?

Yes. Email privacy@adubola.club or use Account > Help > Privacy Request after signing in. We verify ownership first, then prepare the data we can lawfully provide in a readable format.

Q: Who should you contact about privacy concerns?

Use privacy@adubola.club for formal privacy requests or Account > Help > Privacy Request for logged-in cases. Chat support is available 10:00-02:00 WIB for case routing and status checks.

Your DANA, OVO, GoPay and QRIS records, Speed Baccarat session logs, and account verification steps are covered in this Privacy Policy before you open your account.

DANA recordsOVO wallet checksGoPay transfer logsQRIS receipt data

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What This Policy Covers

adubola Service availability depends on jurisdiction. Users are responsible for checking local law before access.

A single account record helps us connect your login, wallet activity, support messages, and game-session history without asking you to repeat the same details each time. When you open an account, we collect the details you submit, the device and browser data needed for security checks,

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payment references from DANA, OVO, GoPay or QRIS, and support chat content you send to us. If you access the lobby from Bandung, the same policy applies as long as local law permits access in your location. We use this data to verify account ownership, process
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wallet requests, detect unusual sign-in activity, respond to privacy requests, and keep records for legal, accounting, and security reasons. We do not sell your personal data.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT

Three Ways to Reach Us

Privacy questions should reach the team that can check account logs, wallet references, and identity steps without exposing extra data. We keep support paths separate so routine lobby help does not mix with data-access requests. Include your registered phone number, the payment rail involved, and the date of the issue; never send full PINs, passwords, or OTP codes.

Team online

Privacy email

Send account-data requests to [email protected] with your registered phone number and the request type, such as correction, deletion review, or access copy. We aim to acknowledge privacy email within one working day.

In-account chat

Open Account > Help > Privacy Request when you are signed in. Chat is staffed 10:00-02:00 WIB, and the agent can confirm recent DANA, OVO, GoPay or QRIS references without asking for your password.

Telegram support

Use our Telegram support handle from the logged-in Help page, then quote your case code. This keeps the privacy request linked to your account while avoiding public sharing of payment receipts or identity files.

DATA CONTROLS

How We Handle Account Data

Privacy work is handled through defined account steps, not guesswork. We check identity before changing data, separate payment references from game-session records where possible, and limit internal access to staff who need…

Account details

We collect the name, phone number, email, password hash, and verification details you provide during account creation. You can update basic profile fields from Account > Profile after signing in.

Payment references

DANA, OVO, GoPay and QRIS activity creates transaction references, timestamps, amounts, and status codes. We keep these records to reconcile wallet requests, investigate disputes, and meet accounting duties.

Device sessions

When you sign in, we record IP address, browser type, device model when available, and session time. Check Account > Security > Active sessions to close devices you no longer use.

Cookie choices

Cookies keep your session active, remember language preference, and help detect repeated failed logins. You can clear them through your browser settings, though you may need to sign in again.

Game records

Sessions for Speed Baccarat, Aviator, Super Bingo, Mega Fishing and slot rooms create time, round, stake, and result records. These logs help us answer account questions and detect irregular activity.

Retention requests

Some records must remain for legal, fraud-prevention, accounting, or dispute reasons. If you ask for deletion, we explain what can be removed, what must stay, and the expected handling time.

Privacy Questions Before You Join

These answers focus on how your personal data is handled when you create an account, use the wallet, contact support, or open games in the lobby. If your request involves a specific transaction, send the payment rail, date, and reference code so we can locate the record without asking for extra private details.

We collect the details you enter, such as phone number, email, name, login credentials, verification files when requested, device data, and wallet references from DANA, OVO, GoPay or QRIS.

Game-session logs connect your account to activity such as Speed Baccarat, Aviator, Super Bingo or Mega Fishing. We use these records for account support, dispute checks, security monitoring, and legal record duties.

Yes. Email [email protected] or use Account > Help > Privacy Request after signing in. We verify ownership first, then prepare the data we can lawfully provide in a readable format.

Payment records are tied to internal wallet references and access is limited to staff handling reconciliation, security checks, or support cases. We never ask you to share OTP codes, full passwords, or private wallet PINs.

You can update some details in Account > Profile. For phone number, email, or identity changes, contact support so we can verify ownership and keep wallet records aligned with your account.

We keep data for as long as needed for account operation, legal duties, security checks, accounting, and dispute handling. If you request deletion, we explain which records can be removed.

Use [email protected] for formal privacy requests or Account > Help > Privacy Request for logged-in cases. Chat support is available 10:00-02:00 WIB for case routing and status checks.

Privacy Policy for Your Account

Three Ways to Reach Us

Privacy email

In-account chat

Telegram support

How We Handle Account Data

Account details

Payment references

Device sessions

Cookie choices

Game records

Retention requests

Privacy Questions Before You Join

01 What personal data do we collect when you open an account?

02 Why does the Privacy Policy mention game sessions?

03 Can you ask for a copy of your account data?

04 How do we protect DANA, OVO, GoPay and QRIS records?

05 Can you correct profile details after joining?

06 How long do we keep account and payment data?

07 Who should you contact about privacy concerns?

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